HAFC is a Not-for-Profit organisation that has established a business to provide employment opportunities to isolated Refugee Women in our community. The flexibility provided allows the trained women to participate and enjoy being part of the community, and at the same time care for their school-age children while earning some income to assist with their family’s cost of living.

Most general alterations are completed and returned within one week. However, we recommend allowing two weeks for more complex modifications to account for any possible delays we may face in sourcing any specific supplies.

You can find detailed pricing for all our alteration services in our Services section.

Our pickup and delivery service throughout Newcastle and Lake Macquarie is included at no extra charge every Tuesday.

For customers outside our local area, shipping via Australia Post is available for a flat rate of $10, which covers both sending your items to us and returning them to you.

Need help with specific details or want a custom quote? Contact us – our friendly team is here to help.

We don’t currently provide bridal wear alterations, as these require specialized expertise and multiple fittings.

However, we’d be happy to recommend experienced bridal wear specialists in the Newcastle and Hunter region. Contact us for referrals to trusted professionals.

Our service model focuses on convenient pickup and delivery rather than in-person fittings. We provide detailed measurement guides on our website to help you achieve the perfect fit.

If your situation isn’t covered by our guides, contact us directly. Our experienced team is always happy to provide personalized advice, tips, and recommendations to ensure your alterations turn out perfectly.

Newcastle Clothing Alteration Services operates throughout the Newcastle and Lake Macquarie region. Our workshop is based locally, and we partner with community organizations throughout the Hunter area.

We’re proud to be part of HAFC Assisting Disadvantaged Adults, supporting local employment opportunities for women in our community.

For customers in our local Newcastle and Lake Macquarie service area, we operate on a scheduled pickup system every Tuesday for maximum efficiency and convenience.

Customers outside our local area can send items via Australia Post to our workshop address. Contact us for shipping instructions and our postal address.

We’d love to help! Contact us directly and our friendly customer service team will assist you with any questions about alterations, pricing, scheduling, or our community mission.

You can reach us by phone, email, or through our website contact form – we’re here to make your alteration experience as smooth as possible.